Privacy policy
Last Updated: October 16, 2024
Privacy Policy
This Privacy Policy outlines how Handy Tech (the "Site," "we," "us," or "our") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from handytech-globalgoodsflow.myshopify.com (the "Site") or communicate with us regarding the Site (collectively, the "Services"). The terms "you" and "your" refer to the user of the Services, including customers, website visitors, or other individuals whose information we may collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and we will update the "Last Updated" date accordingly. Your continued use of our Services following the posting of changes will signify your acceptance of such changes.
How We Collect and Use Your Personal Information
To provide our Services, we may collect personal information about you from various sources as outlined below. The specific information we collect and how we use it depends on your interactions with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, enhance our Services, comply with legal obligations, and protect or defend our rights and interests as well as those of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you engage with our Site and use our Services. When we mention "personal information," we refer to information that identifies or can be associated with you. Below are categories of personal information we may collect:
Information You Provide Directly
- Contact Information: Name, email address, phone number, and billing/shipping addresses.
- Order Details: Information related to your orders, including payment confirmation and delivery information.
- Account Information: Username, password, security questions, and other account security details.
- Customer Support Communications: Any information you provide when reaching out to us for support.
You may choose not to provide certain information, but this may limit your ability to use certain features of our Services.
Information Collected Automatically
We may also automatically gather certain information about your interaction with the Services ("Usage Data"). This can include device and browser information, IP address, and details about your usage patterns on the Site through cookies and similar tracking technologies.
Information from Third Parties
We may obtain information about you from third parties, including our vendors and service providers. This may include payment processors who handle your payment information for order fulfillment and other related services.
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Services: To process payments, fulfill orders, manage your account, and communicate about transactions.
- Marketing and Advertising: To send promotional communications and tailor advertisements, in accordance with applicable laws.
- Security and Fraud Prevention: To detect and mitigate fraudulent activities and to keep our services secure.
- Customer Support: To provide you with support and improve our Services based on user feedback.
Cookies
Our Site uses cookies and similar technologies to enhance user experience, analyze usage, and tailor services. For more details on our use of cookies, please refer to Shopify's cookie policy at Shopify Cookies Policy. You can manage your cookie preferences through your browser settings.
Disclosure of Personal Information
We may disclose your personal information to third parties in specific circumstances, including:
- To vendors or service providers that assist with our operations (e.g., payment processing, shipping).
- To comply with legal obligations or respond to legal requests.
- In connection with business transactions or changes in ownership.
- With your consent, where you direct us to share information.
We take reasonable measures to ensure that any third parties we share your information with provide sufficient guarantees to protect your personal data.
Third Party Websites and Links
Our Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.
Security and Retention of Your Information
While we implement industry-standard security measures to protect your personal information, please be aware that no security system is completely foolproof. We recommend you avoid sharing sensitive information through unsecured channels.
The duration for which we retain your personal information depends on our operational needs and legal obligations.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to request deletion of your information.
- The right to correct inaccurate information.
- The right to restrict processing under certain circumstances.
To exercise these rights, please contact us using the information provided below.
Complaints
If you have any complaints regarding our handling of your personal information, please reach out to us. We take such matters seriously and will respond promptly. However, if you are not satisfied with our response, you may have the right to escalate your complaint to your local data protection authority.
International Users
We may transfer and process your personal information outside of your country. We will ensure that such transfers comply with applicable data protection laws.
Contact Information
For any questions about our privacy practices or this Privacy Policy, please contact us at:
Email: globalgoodsflow@gmail.com
For the purposes of applicable data protection laws, we are the data controller of your personal information.